Responsible Gaming

Last updated: 12 January 2026

This page promotes Responsible Gaming on mayimewinery.co.za in association with the PlayLive brand.
Gambling should always remain a form of entertainment — never a way to cope with pressure or fix financial problems.
Our aim is to help you keep control of your time and spending, and to encourage balanced play that does not harm your wellbeing, work, studies, or relationships.

1. PlayLive’s commitment to safer play

PlayLive and mayimewinery.co.za support responsible gaming for adults by promoting clear information, honest communication, and practical tools designed to reduce risky behaviour.
Responsible gaming means making informed choices, staying calm while playing, and stopping when it stops being fun.

2. Keep it entertainment, not income

Casino games and betting are based on chance and outcomes cannot be guaranteed.
A healthy approach is to treat spending as the cost of entertainment and only play with money you can afford to lose without affecting essential needs.

• Decide on a budget before you start and keep it separate from essentials like rent, groceries, transport, and school fees.
• Do not chase losses by raising stakes or playing longer to “win it back”.
• Avoid gambling when you feel stressed, upset, exhausted, or under the influence of alcohol or other substances.
• Take breaks and make sure play does not replace sleep, family time, or daily responsibilities.

3. Set personal limits and stick to them

Limits help turn gaming into a planned activity instead of an impulsive one.
Consider setting a spending limit, a session time limit, and a personal rule for when to stop — for example, when you reach your budget or when your planned time ends.

If you feel you need extra structure, taking a voluntary break (time-out) or choosing self-exclusion for a longer period can help you reset and regain balance.

4. Recognising when gambling may be becoming a problem

Harmful gambling often starts with small changes in habits, emotions, and money decisions.
Pay attention if you notice patterns like these:

• Playing longer than intended or thinking about gambling throughout the day.
• Feeling irritated, anxious, or restless when you cannot play.
• Keeping gambling activity secret or downplaying losses with friends or family.
• Borrowing money, using credit, or missing payments because of gambling.

If any of these signs feel familiar, pause your play and reach out for support as early as possible.

5. 18+ only and safeguarding minors

Gambling is strictly for persons aged 18+.
We encourage parents and guardians to protect minors by securing devices, enabling parental controls where available, and keeping login details and payment methods private and inaccessible to children.

6. Support and help in South Africa

If gambling no longer feels under control, help is available and confidential.
Speaking to someone you trust can be a strong first step, and professional support can make a meaningful difference.
In South Africa, the South African Responsible Gambling Foundation (SARGF) provides information and assistance for problem gambling.

If you feel at risk of self-harm or are in immediate danger, contact local emergency services right away.

7. Contact and responsible gaming information

If you would like more information about responsible gaming or available tools to help you manage your play, please contact us:

Website: mayimewinery.co.za

PlayLive and mayimewinery.co.za encourage you to play responsibly.
The best experience is one that stays enjoyable, balanced, and within your control.